
Free Introductory Chat
A relaxed first conversation, with no pressure or obligation.
Service Description
This free 20-minute online conversation gives us an opportunity to meet before you decide whether you would like to work together. You can briefly share what has brought you here, ask questions about psychotherapy, hypnotherapy or monthly messaging support, and learn more about how I work. There is no pressure to book a session or choose a service. You do not need a clear explanation of what is happening or know which approach may suit you—we can simply begin with a conversation. The introductory chat is not a therapy or hypnotherapy session, clinical assessment or crisis service. It is an opportunity to consider whether taking a next step together feels appropriate. The conversation takes place online by private video call.
Cancellation Policy
Last-minute bookings are welcome, subject to availability. If you book shortly before the session begins, there may be limited time for me to review any information you have provided beforehand. Please give at least 24 hours’ notice if you need to change an appointment where possible. You may cancel or reschedule online up to 12 hours before the scheduled start time. Cancellations made with less than 12 hours’ notice are normally non-refundable. If the appointment was booked using a multi-session package, the session will normally be treated as used. If you do not attend a booked session without notice, the session fee will normally be non-refundable, or one session will normally be deducted from your package where applicable. Where exceptional circumstances arise, I may use discretion. All changes are subject to availability. This policy does not affect any statutory rights you may have in relation to an online purchase.
Contact Details
45 Kerrs Way, Wroughton, Swindon, UK
07722902197
Hello@whatmakesithappen.com